Because e-mail is written and instantaneous, people find it easier to say things they might not otherwise say.

Flaming is when you send a mean or hurtful email. Flaming tends to happen frequently on the net because it's easy to write things without thinking them through. It's also easy to be misunderstood when writing e-mail messages, which can lead to a flame reply.

If you get a flame message from someone, tell your parents or just delete it.

Before you send an e-mail, think carefully about what you have said. Some things can be taken the wrong way – use emoticoms to show people when you are joking. For example, to show that you are smiling use :-)



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